Popi99 takes the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, and protect your data as a user of our platform in Malaysia.
How popi99 Protecting Your Data
Every layer of data protection at popi99 is specifically designed to keep your personal information safe and managed with full integrity.
All personal and financial data transmitted through the popi99 platform is protected with 256-bit SSL encryption — the same standard used by international banking institutions to ensure your data cannot be intercepted.
Popi99 user data is stored on servers protected by multi-layered firewalls, real-time intrusion detection systems, and strict access controls. Only authorised personnel are permitted to access user data.
Popi99 has never and will never sell, rent, or disclose users' personal information to any third party for marketing or commercial purposes without your explicit consent.
You have the right to access, update, amend, or request deletion of your personal data at any time. popi99 provides a simple and transparent process for users to manage their own information.
Popi99 complies with the Malaysian Personal Data Protection Act 2010 (PDPA) and relevant data protection regulations. Every data handling process we operate is designed to meet local legal requirements.
In the event of any security incident involving user data, popi99 will notify affected users within the stipulated timeframe and take immediate remedial steps to protect your interests.
Welcome to the popi99 Privacy Policy. This document outlines our commitment to protecting your personal information as a user of the popi99 platform in Malaysia. We understand that privacy is a fundamental right, and we take this responsibility seriously.
This Privacy Policy applies to all information collected through the popi99 website, mobile app, customer service channels, and any other touchpoints between you and our platform. By using popi99 services, you agree to the data collection and usage practices described in this document.
Legal Basis: popi99 processes your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). We only process your data where a valid legal basis exists, including performance of a contract, legal obligation, legitimate interests, and your consent.
Popi99 collects your personal information through various means depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number, gender | Account registration, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, user profile |
| Financial Data | Bank account number, bank name, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Automatically during platform use |
| Usage Data | Game history, session duration, game preferences | Automatically during platform activity |
| Communication Data | Support chat records, complaint tickets, feedback | Interactions with the support team |
We may also receive information about you from trusted third-party sources, including identity verification agencies and payment service providers, solely for verification and fraud prevention purposes.
Popi99 uses the personal information collected for lawful and transparent purposes. We do not use your data for any purpose other than those stated here:
Direct Marketing: We only send you marketing communications if you have given your consent. You may withdraw this consent at any time through your account settings or by contacting our support team.
Popi99 does not sell or rent your personal data to third parties. However, we may share your data in the following limited circumstances:
⚠ Attention: popi99 will never ask you to share your account password with anyone, including our support staff. If you receive such a request, please report it to us immediately as it may be a fraud attempt.
Protecting your personal data is popi99's highest priority. We implement comprehensive technical and organizational security measures to prevent unauthorized access, loss, destruction, or disclosure of your data.
Key security measures we implement include:
While we take all reasonable steps to protect your data, no system is entirely risk-free. We encourage you to take personal protective measures as well, such as using a strong password and not sharing your login credentials.
Popi99 uses cookies and similar tracking technologies to enhance your experience on our platform, analyse website performance, and ensure user session security.
Types of cookies we use:
Cookie Controls: You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of the popi99 platform. For more information on managing cookies, refer to your web browser's guide.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by popi99:
You have the right to request a copy of the personal data we hold about you.
You have the right to correct any inaccurate or incomplete personal data.
You may request deletion of your data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes.
You have the right to receive your data in a machine-readable format.
You may request restriction of data processing under certain circumstances.
To submit any request relating to your privacy rights, please contact the popi99 privacy team via live chat on the platform. We will process your request within 30 days of receipt.
Popi99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal and regulatory requirements.
Once the retention period expires and no legal obligation requires continued storage, your data will be securely deleted or anonymised so it can no longer be linked back to your identity.
Popi99 services are exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
⚠ Important Warning: If we discover that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that information and close the relevant account. If you become aware that a child has registered on our platform, please contact us immediately.
Popi99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any amendments made will:
We encourage you to review this Privacy Policy periodically. Your continued use of the popi99 platform after any amendments take effect indicates your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how popi99 handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:
Privacy Email: [email protected]
Live Support: Use the Live Chat function on the popi99 platform and indicate that your enquiry relates to data privacy. Our team will ensure it reaches the responsible officer within 1 to 2 business days.
We are committed to responding to all privacy-related inquiries within 30 days of receipt. For more complex requests, we will keep you updated on the processing progress periodically.
Your Data is Safe with popi99
We take your privacy seriously at every step. Register a popi99 account today and enjoy a fully secure, trusted, and transparent online entertainment platform for users in Malaysia.
For users aged 18 and above only. Please play responsibly. Learn more